External industry example · Equipment · 65,000+ employees, 211 distributors

Komatsu: Shorter multilingual videos people watch to the end.

Learners dropped off long videos after about ten minutes.

Not a Probbit project. Results are reported by the cited sources and have not been independently audited by Probbit.

Komatsu hydraulic excavator in Nepal; illustrative product photograph.
Global · 151 countriesEquipment · 65,000+ employees, 211 distributors
80–90%
watch the complete video
14
languages, human-rights module

Reported by the source below. Not a Probbit project.

Product & systemsPlatform case study

KomatsuShorter multilingual videos people watch to the end.

Challenge
Learners dropped off long videos after about ten minutes.
What they changed
Shorter videos around one branded studio avatar and one visual style.
Training approach
Scripts animated and translated with AI; one presenter, localised narration.
Impact
  • 80–90% watch to the end
  • Quiz scores improved; no figure published

Source: HeyGen customer story

Probbit’s production perspective

How could you apply this idea?

Separate product explanation from equipment operation. A short video can introduce a feature or prepare a learner for a task, while precise handling steps need verified footage and subject-expert review. Label the purpose of each module so viewers know what it qualifies them to do.

  • Is the objective product awareness, diagnosis or hands-on operation?
  • Which views need authentic equipment footage?
  • What practice or assessment follows the video?

What the result does not establish. The source’s viewing and production measures do not establish operator competence. Practical authorisation remains a separate requirement set by the organisation.

Our planning suggestions are separate from the source-reported programme and results above.

Photo: Bijay Chaurasia, CC BY-SA 4.0, via Wikimedia Commons

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