External industry example · Insurance · staff, agents, board

Shelter Insurance: A cybersecurity series that changed phishing behaviour.

Phishing kept evolving and conventional security training aged fast.

Not a Probbit project. Results are reported by the cited sources and have not been independently audited by Probbit.

Illustrative insurance office, not a Shelter Insurance workplace.
United StatesInsurance · staff, agents, board
−50%
clicks on live phishing links
+28%
recognised simulated phishing

Reported by the source below. Not a Probbit project.

CompliancePlatform case study

Shelter InsuranceA cybersecurity series that changed phishing behaviour.

Challenge
Phishing kept evolving and conventional security training aged fast.
What they changed
An ongoing animated series, “Crash of the Titan”, set inside a fictional insurer.
Training approach
Episodic workplace scenarios, measured with phishing simulations before and after.
Impact
  • +28% people thwarting simulated phishing
  • −50% clicks on live phishing links
  • Renewed for multiple seasons

Source: Vyond case study

Probbit’s production perspective

How could you apply this idea?

Build a cyber-awareness episode around a recognisable decision: what the message asks, what looks suspicious and which approved reporting route to use. Ask a question before revealing the response so the episode has a clear action to discuss.

  • Which employee decision is this episode intended to support?
  • Does the reporting route match the current security process?
  • How will the security team evaluate behaviour after release?

What the result does not establish. A reported change in phishing behaviour is specific to the programme and its measurement. It does not establish that video alone caused the change.

Our planning suggestions are separate from the source-reported programme and results above.

Photo (sector, not this company): Bob Harvey , CC BY-SA 2.0, via Wikimedia Commons

Apply the idea to your training.

Compliance and POSH training video

scenario-led policy training, and why passive policy reading fails

More industry examples.

Cargill

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