Product training that keeps up with the product.
Feature explainers, software walkthroughs and internal systems training — for products that ship changes faster than training can be rebuilt.
What we make
The modules in this category.
Software walkthroughs
Screen-based training rebuilt for legibility rather than a raw capture — the cursor findable, the relevant field emphasised, and the pace set for someone learning rather than someone demonstrating.
Feature and release explainers
Short modules tied to a release, so a change ships with the training that explains it rather than six months after it.
Internal systems training
ERP, CRM, ticketing and internal tooling — the systems where a wrong entry costs somebody downstream a day of reconciliation.
Channel and customer-facing product education
Product education for dealers, distributors and partners who need to explain the product without having been in the room when it was built.
Who it's for. Product, Customer Success, Operations, Enablement and Channel teams — particularly where the product changes on a release cycle rather than annually.
Where we stop
What we'd tell you to shoot instead.
Hardware you can put in someone’s hands
If the training is about a physical device — how it feels, where the ports are, what the indicator actually looks like — film the device.
Live sandbox practice
Watching a walkthrough is not the same as doing the task. Video shortens the path to competence; it does not replace a practice environment, and we will not pretend otherwise.
What happens when the interface changes?
We hold the project files and the module is structured per screen, so a moved control or renamed field means re-cutting that section. This is the single strongest argument for building product training this way rather than recording it.
Can training ship alongside a release?
That is what the structure is for. Once the spine of a module exists, a release-specific update is a short cut against an existing build rather than a new production, which is what makes tracking a release cycle realistic.
Do you record our actual software?
We work from capture of your real environment and rebuild it for legibility — a raw screen recording at presenter pace is usually the reason people cannot follow the module.
Will it work with our LMS?
Yes. SCORM 1.2 by default because support for it is effectively universal, with SCORM 2004, xAPI or cmi5 on request. The part that matters for product training is what happens after: when the interface changes, you get a repackaged module to publish over the old one, so the version in your LMS is not quietly a release behind. We test against your environment before handover.
Can we use the same module for internal teams and channel partners?
Usually with one build and two cuts. The product substance is shared; the framing, depth and commercial detail differ, and versioning them from the same master keeps the product facts identical across both.
What do you need to start?
Access or capture of the environment, your release notes or existing deck, and one session with a product owner. That is normally enough for a first module.
Related modules.
Onboarding that says the same thing every time.
Induction, first-week systems, policies and the things nobody writes down — delivered the same way to everyone, whichever office they joined.
Sales training built from real conversations.
Pitch, discovery, objection handling and negotiation — played out as conversations rather than described in a deck, so a new rep has heard it before they have to have it.
Animation for what a camera cannot show.
Systems, workflows, frameworks and machinery seen from the inside — for subjects where filming the outside of the thing tells you nothing about what it is doing.
Or see all eleven module types.
Send us the one
you're dreading.
One module is enough. We'll come back with how we'd make it, what it would take, and a free audit of the curriculum you already have.